Q: Every time I power down the unit after upgrading to Windows 10 1709 the WWAN will not connect. If I disable/enable it then it works. How do I correct this?

A: Please follow the below steps:

1. Right Click or hold on the Windows Flag in the bottom left
2. Click Device Manager in the list that appears
3. Click the + next to Network Adapters
4. Double click/tap on the WWAN module
5. If there is a power management tab click it (if not move on to step 7)
6. Uncheck the box to allow windows to manage the power and click OK
7. Click the + next to Universal Serial Bus Controllers
8. Open each item and if it has a power management tab uncheck the box to allowe windows to shut off the Device
9. After this is complete test by shutting down and turning the unit on
10. If you WWAN still does not connect and work properly please call tech support for additional troubleshooting