Q: My V110G2 unit is not auto-rotating on Windows 7, how do we correct this? OSDC already has it set to auto rotate.

A: Please check for the following three items:

1. Have the latest Getac Utility Installed 20.2.170309.113 (as of 4/25/17)
2. Ensure the Sensor is detected in Device Manager:
   1. Device Manager
   2. Sensors
   3. STMicroelectronics Sensor Hub
   
   
3. Check to be sure it’s enabled in Control Panel:
   1. Control Panel
   2. Location and Other Sensors
   3. ST Microelectronics Sensor Hub
   4. Enabled