GPS No Signal While On Dock
Oct 01, 2024
43
Q: The GPS works correctly while off the dock but cannot get signal while on the dock. Is there a setting we are missing?
A: First question is, are you using external antenna? If you're not then follow these steps to change docking USB to 2.0 to resolve the issue:
- Turn the unit on and at Getac Splash screen press F2 to go into BIOS.
- If using a table press the Windows button then click Setup Utilities
- Go to the advanced tab
- Click Device Configuration
- Click Docking USB
- Change from 3.0 to 2.0
- Press F10 to Exit & Save Changes
- Click Yes
- Now test the GPS to see if the signal has improved
Info:
If you are using an external antenna please check to make sure it is in the correct spot on the dock. Usually port C. And that in G-Manager under Settings > Misc that it is turned on for what antenna you
