To create a new User account within Getac Enterprise, perform the following steps:

1. Navigate to the Main Users Page.
2. Click on the Page icon.
3. Add the following profile items:
   1. Login ID* - Username  
   2. First Name*
   3. Middle Initial - Optional.
   4. Last Name*
   5. Email*
   6. Phone Number - Optional.
   7. Unique ID - Optional. Badge or Employee ID number.
   8. RFIDTag - Optional, unless using an RFID reader with DVR-based systems.
   9. Station Group* - System Admin only. This will default to whichever Station is currently being accessed for Station Admins.
   10. Station* - System Admin only. This will default to whichever Station is currently being accessed for Station Admins.
   11. Role* - Select which Role will be given to the User.
   12. User Profile - This overrides the Profile associated with the selected Role.
   13. Group - Select which User Group the User will belong to.
   14. Deactivate on - Choose a date to automatically deactivate the User.
       *Note:

       Indicates a mandatory field.
4. Choose from the following options:
   1. Send Activation Link - An email will be sent to the recipient with a link that lets them set up their password.
   2. Generate Temporary Password - A temporary password will be generated which must be provided to the User. An option to require the User to change the password on first login is available.
   3. Set Password - Create a custom password. An option to require the User to change the password on first login is available.
5. Click the save button.

Caution:

Users created using this method MUST be managed directly within Getac Enterprise. If using AD integration, Users must be created and managed by the AD Administrator. Getac support cannot correct issues with ADUser passwords or accounts. Contact an administrator or IT staff for assistance with AD-managed Accounts.

See the image below for an example:

Resend Activation Link

If a User fails to utilize the activation link in 24 hours, it can be resent from the main Users page under the gear icon, as shown in the image below:

 

 

 

Withdraw Invitation

If a pending User no longer needs access to Getac Enterprise, the invitation can be withdrawn from the Main Users page under the Wrench icon as shown in the image below:

Caution:

Once a User has created their password, the invitation cannot be withdrawn. See Deactivate Accounts for how to prevent a User from logging in.

 

 

Send Security Questions Link

See the image below for how to send a link to a User for setting up their security questions. These are used in the event of forgetting a password.