Overview

Reports provide detailed insight into all system or User actions based on specific criteria. 

Watch the video below for how to navigate the different reports:

Report types

Asset-based Reports:

• Assets Acquired - Lists all media processed by Getac Enterprise with pertinent information.
• Assets Unviewed - Lists all media that has not been viewed by any User within Online w/GETAC with pertinent information (Date/time, IP Address, Etc.).
• Assets Viewed - Lists all media that has been viewed by any User within Getac Enterprise with pertinent information (Date/time, IP Address, Etc.). 
• Assets Shared - Lists all media shared via Email Sharing by authorized users with pertinent info (email, expiration).
• Assets by User - Lists media by recorded duration and storage amounts by individual User account.
• Assets by Unit - Lists media by recorded duration and storage amounts by Unit.
• Storage by User - Lists all storage quantities generated by users for MVS and BWC videos.
• Storage by Unit - Lists all storage quantities generated by MVS and BWCs.
• Bookmarks - Lists all Bookmarks per Asset from Getac MVS and BWC Units.
• File Upload Log - Lists the upload status of all Assets within Getac Enterprise.
• Uncategorized Assets - Lists all Assets that have not been categorized.
• Custom Report - Non-standard reports that have been created to address specific customer needs. To request one, contact [email protected] with the pertinent details or to discuss.
• Custom Forms - Provides individual .CSV downloadable reports for Asset information specific to Assets with completed Category Forms.
• Deleted Assets - Lists all Assets that have reached the end of their Retention policy and have been deleted.

• Missing Videos - Files that have synchronized Metadata with the database, but have not completed the transfer due to Failed Upload or corrupt files.

System-based Reports:

• Enterprise Access Log - Lists all user Getac Enterprise login and logout events.
• Azure Signin Logs - Shows the Station and page being accessed, date/time, event, e.g. authentication, failed log in, etc., username, the Getac Enterprise version number, User's first and last name, and IP Address.
  Note:

  This log only populates when an Getac Enterprise instance is configured for OpenID Connect integrations.
• Unit Access Log - Shows all Unit, e.g. MVS User login and logout events.
• Enterprise Log - A Detailed log of all Getac Enterprise User and system activity.
• Unit Log - A Detailed log of all Unit, e.g. MVS User and system activity.
• Unit Exceptions Log - A log of found issues and device exceptions for related Units.
• Unit Config Changes - Lists all configuration changes made by date/time and Unit.
• Live View Shared - A report showing when/who shared a live video link to a Unit.
• Live View Access - A report showing who watched a live stream from a Unit.
• Failed Log-Ins - A detailed log listing all failed Getac Enterprise log-in attempts when the login attempt came from and why it failed.
  Note:

  This report is only available for System Administrators in Getac Enterprise. Contact [email protected] to request.
• EC Version, BIOS and Display Report - Provides important MVS Unit configuration details, such as: EC Version, Display Driver, Model, SN, BIOS, OS, HDI, .NET, and Battery.
• FOTA Update Report - A detailed log of all Unit status for over-the-air software updates.